Terms of Service

Who we are

n8nhosting.cloud is operated by Cloudmesh Systems Private Limited, trading as "n8nhosting.cloud" ("we", "us"), registered as CIN U72900KA2026PTC000000, at 4th Floor, Tower B, Prestige Tech Park, Marathahalli–Sarjapur Outer Ring Road, Bengaluru, Karnataka 560103, India. You can reach us at support@n8nhosting.cloud.

We are an independent managed hosting provider and are not affiliated with n8n GmbH.

What these terms cover

These terms apply to your use of this website and to the managed n8n hosting service. By placing an order, or by using the service, you agree to them. If you are agreeing on behalf of a company or agency, you confirm you are authorised to do so.

The service

We provide and operate a dedicated, single-tenant n8n instance for you, together with the infrastructure around it: the server, operating system and Docker; a prebuilt n8n installation; SSL and your custom domain; daily off-site encrypted backups with monthly restore tests; uptime, resource and failed-workflow monitoring; the database, hardening and infrastructure uptime.

You own your n8n instance and you are its only user. We run the server around it. You are responsible for keeping your n8n version and its security patches up to date; we recommend watching n8n's own release notes and security advisories and updating on your own schedule. We host n8n; we are not n8n, and building, debugging or troubleshooting your workflows is not part of the standard service (see below).

What's included, what's paid, what's not allowed

Included in every plan

• Provisioning and operation of your dedicated instance
• A prebuilt n8n installation
• SSL and a custom domain
• Daily off-site encrypted backups, with restores tested monthly
• Uptime, resource and failed-workflow monitoring
• Database, hardening and infrastructure uptime
• A standard managed migration onto the service

Optional paid services

• Building or debugging specific workflows
• API integration work
• Custom node development
• Complex or multi-system migrations

Optional services are quoted and agreed in writing before any work begins.

Not permitted

• Cryptocurrency mining or comparable resource-abusive workloads
• Sending spam or unsolicited bulk email or messaging
• Using an instance to attack, scan, brute-force or disrupt third parties
• Circumventing, or attempting to circumvent, CPU, memory or network-egress limits
• Hosting or distributing malware or unlawful content
• Reselling raw infrastructure in breach of these terms

The Acceptable use section below has the detail.

Your responsibilities

• Your workflows and what they do
• Monitoring for n8n version updates and security advisories, and applying updates and patches to your own instance
• Your own third-party API keys, credentials and subscriptions
• Keeping your login secure and controlling who you share access with
• Lawful use of your instance under applicable law
• Keeping your billing details current

30-day money-back guarantee

Every paid plan includes a 30-day money-back guarantee. There is no free trial; the guarantee is how you evaluate the service without risk.

To request a refund, email support@n8nhosting.cloud within 30 days of your first payment for a subscription. We refund the subscription fees for that period in full.

Excluded from the guarantee: optional paid services already delivered; complex paid migrations already delivered; and accounts suspended or terminated for breach of these terms or the Acceptable use section.

Service levels

Per-plan uptime targets, support and incident response targets, backup retention, restore targets and maintenance windows are set out in the SLA. Uptime figures are targets, not guarantees, and the exclusions listed there apply.

Billing, renewals and non-payment

Plans are billed monthly or annually in advance. A setup fee applies to monthly billing and is waived on annual billing. Subscriptions renew automatically until cancelled.

If a payment fails, we retry and notify you. After a defined dunning period an instance may be suspended, and terminated if the balance remains unpaid; a suspended instance can be restored on payment within the retention window.

Prices exclude any applicable local taxes or VAT, which are shown at checkout. We accept all major credit and debit cards via our payment processor.

Cancellation, data retention and deletion

You can cancel at any time, self-serve, in the client area (billing.n8nhosting.cloud).

On cancellation you can request a full export of your data — the database plus your workflow JSON. We retain your instance data and its backups for a defined recovery window after cancellation, then delete them permanently. The data-deletion policy in the Privacy Policy has the detail.

Acceptable use

You may not use the service, or allow it to be used, to:

• mine cryptocurrency or run comparable workloads whose main purpose is to consume compute;
• send spam, unsolicited bulk email or unsolicited bulk messaging;
• attack, port-scan, brute-force, denial-of-service or otherwise disrupt any third party or network;
• circumvent, or attempt to circumvent, the CPU, memory or network-egress limits on your instance;
• host or distribute malware, or content that is unlawful under the laws of India or under your own jurisdiction.

Monitoring and suspension

We monitor aggregate resource use and network egress for reliability and abuse. Where there is active abuse, a security risk to others, or a legal requirement, we may suspend an instance immediately and will tell you why. Otherwise we will contact you first and give you a chance to fix the problem.

Report suspected abuse to abuse@n8nhosting.cloud.

Limitation of liability

The service is provided on a commercially reasonable-efforts basis. To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the fees you paid for the service in the 12 months before the claim.

We are not liable for indirect or consequential loss, lost profits, or loss of data to the extent it results from your own configuration or your failure to keep your own credentials and third-party accounts in order. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms. We will notify material changes by email or in the client area, and they take effect on the date stated in the notice.

Governing law

These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have exclusive jurisdiction.

Contact

Cloudmesh Systems Private Limited
4th Floor, Tower B, Prestige Tech Park, Marathahalli–Sarjapur Outer Ring Road, Bengaluru, Karnataka 560103, India
support@n8nhosting.cloud